Privacy

At Pan Bank, your privacy isn’t just a policy—it’s a promise. We understand how personal finance can feel personal, and we’re committed to keeping your data safe, secure, and in your control. This Privacy Policy explains what information we collect, how we use it, and how we protect it—so you can interact with PanBank.com with confidence.

By visiting or using PanBank.com, you’re agreeing to the practices described here. If anything feels unclear, reach out. We believe transparency is part of good banking.

What We Collect

Using PanBank.com may involve sharing some of your personal information—either directly (like filling out a form) or indirectly (through your device or browser). Here’s the kind of data we collect:

Personal Information (you provide):

  • Name, email address, phone number
  • Account-related information (if you sign up for tools or services)
  • Financial goals or interests (when using planning tools)
  • Any messages or queries you send us

 

Technical Information (collected automatically):

  • Your device type, browser, and operating system
  • Your IP address and general location
  • Pages visited, time spent on the site, and your click behavior
  • Referral source (how you landed on our site)

We also use cookies (the digital kind, not chocolate chip) to enhance your browsing experience, analyze usage patterns, and personalize content.

Why We Collect It

Let’s keep it simple: we only collect what we need to give you a better, safer, and more relevant experience. Here’s how we use the information:

  • To deliver personalized content and recommendations
  • To respond to your questions and support requests
  • To improve site speed, structure, and usability
  • To keep your sessions secure and protect against fraud
  • To send newsletters, updates, or financial insights (only if you opt in)
  • To analyze user behavior and identify opportunities for growth

Rest assured: we do not sell your personal data to marketers or other third parties. Ever.

Who We Share It With (And Why)

We sometimes partner with trusted third-party service providers to help us deliver the best experience possible. These partners might help with:

  • Website analytics (like understanding what content is performing well)
  • Email delivery for newsletters or support responses
  • Payment processing (if we ever offer paid tools or services)

All third-party partners are required to follow strict data protection standards. Wherever possible, we anonymize your data before sharing. And we only share the minimum amount necessary—never more.

We do not share your information with advertisers or other financial institutions. If that ever changes, you’ll be the first to know (and you’ll have full control over whether it happens).

How We Protect Your Data

We take data protection seriously—no shortcuts. Our security measures include:

  • Encrypted connections (SSL)
  • Secure servers and firewall systems
  • Regular security audits and monitoring
  • Limited access to sensitive data (only to authorized personnel)

But let’s be honest—no website is 100% immune from risk. That’s why we also recommend:

  • Using strong, unique passwords
  • Avoiding public Wi-Fi when accessing financial information
  • Logging out of accounts when finished

We do our part, and we encourage you to do yours. Financial safety is a team effort.

Your Rights (Because You’re in Control)

We believe privacy is power—and that includes giving you full control over your data. Here’s what you can do at any time:

  • Request a copy of the personal data we hold about you
  • Update or correct your information
  • Ask us to delete your data (unless we’re required by law to retain it)
  • Unsubscribe from newsletters or promotional emails—just click the link in the footer of any email

We respond to all requests promptly and respect your decisions without question.

External Links

Sometimes we link to external sites we think might help you—government resources, financial tools, or credible news outlets. Once you leave PanBank.com, though, their rules apply.

We don’t control external websites, their cookies, or how they handle data. We recommend reading their privacy policies before engaging.

Cookies Policy

Yes, we use cookies—and not just to keep the homepage running.

Cookies help us:

  • Remember your preferences (like dark mode or default location)
  • Analyse which parts of the site are most useful
  • Speed up future visits by remembering your activity

You can disable cookies in your browser settings if you prefer, but some features of PanBank.com may not work as intended without them.

Policy Changes

Financial services evolve. So does technology. From time to time, we may update this Privacy Policy to reflect legal changes, new tools, or internal improvements.

When that happens, we’ll update the “Last Modified” date at the bottom of this page. Continued use of the website after changes go live implies your consent to the new terms. That said, we recommend checking this page every now and then to stay in the loop.

Questions or Concerns?

If you’re unsure about any part of this policy, want to check what info we have on you, or just feel something needs clarifying—we’re here.

Contact us at: contact@panbank.com 

We believe that a trustworthy financial platform starts with honest, clear policies—and a real commitment to protecting your information.